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Privacy Policy

Mr Harold & Son is a trading name of Edroyd Limited, a private limited company registered in Scotland with registered number 82708 whose registered office is at 33 Argyll Arcade, Glasgow. ("We") are committed to protecting and respecting your privacy and personal information.
This policy (together with our website terms and conditions and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any questions or queries regarding this privacy policy please contact us at enquiries@mrharoldandson.co.uk.
This policy applies to http://www.mrharoldandson.com ("site").

Information we may collect from you
We may collect and process the following data about you:
Information that you provide by interacting with the site. This includes information provided at the time of registering to use the site, posting material, placing orders. We may also ask you for information when you report a problem with the site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although this is entirely voluntary and you do not have to respond to the surveys.
Details of transactions you carry out through the sites and of the fulfilment of your orders.
Details of your visits to the sites (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access.

Uses made of the information
We use information held about you in the following ways:
To ensure that content from the sites is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by e-mail, post or telephone.
If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new client, we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data for marketing purposes please tick the relevant consent boxes on the sites (for example the registration form or order form) or contact us at enquiries@mrharoldandson.co.uk.
We will not disclose your data to any third party for marketing purposes without consent.

IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the sites and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise the sites according to your individual interests.
To speed up your searches.
To recognise you when you return to the sites.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access the sites.

Transmission of data and where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Mr Harold & Son or Edroyd Limited are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply terms and conditions of our sites and other agreements; or to protect the rights, property, or safety of Mr Harold & Son, Edroyd Limited, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Payment information provided online via our site is not held by us. This information is held by our nominated payment processing services provider, SagePay, in accordance with its own terms and conditions and privacy policy, and which you accept by making any payment through any of the sites.

Links to other sites
This site may, from time to time, contain links to and from the websites of third parties (including our partner networks and affiliates). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information
The Data Protection Act 1998 gives you certain rights to access information we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee. Please contact enquiries@mrharoldandson.co.uk for details on this.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We recommend that you regularly review our privacy policy.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@mrharoldandson.co.uk.