UK
We are offering special next day delivery on all UK purchases.
All purchases over £150 are inclusive of the free delivery.
There is a £15 charge for any purchase under £150.
EU / USA / REST OF THE WORLD
All parcels are sent Royal Mail special delivery and are fully insured.
We are still able to send parcels abroad to EU countries, USA & rest of the world.
These are sent via DHL with a £125 approx delivery charge at checkout.
Please note, any country outside the UK will have to pay the customs charge on arrivals with DHL.
If you are not completely satisfied with your purchase with Mr Harold & Son, you are able to return the unwanted item to ourselves within 30 days in its original condition, unworn, with the original packaging and sales receipt. If the item is not damaged in any way, you will receive a full refund.
Unfortunately, we cannot offer exchanges or refunds if your item has been specially made to order or personalised to your requirements, for example sizings.
We also cannot offer refunds for earrings once worn in the ear due to the ongoing pandemic for health & safety reasons.
They can only be returned for a refund if they are in the brand new - unworn condition in their box.
We cannot offer refunds for items purchased in store. This would only apply to online purchases.
Please note: Items bought in store cannot be refunded after purchase. If you are unhappy with your purchase, we can offer a credit note depending on the situation.
Please fill out our return form and send this with the article to receive your refund, explain why you are unhappy with the purchase along with your details, link below.
